1. DEFINITIONS
“The Customer” refers to the person, company, or organisation commissioning “The Product” and/or services provided by Picture Partnership.
“Picture Partnership” refers to Andrew Dunsmore T/A Picture Partnership, our employees and agents.
“The Products” refers to all products and/or services created or supplied by Picture Partnership.
2. COPYRIGHT AND OWNERSHIP
In accordance with the Copyright, Designs and Patents Act 1988, Picture Partnership retains full copyright of all Products unless explicitly agreed otherwise in writing.
“The Customer” is granted a license to use “The Products” for the specific usage detailed and agreed in advance of the commission or project.
This license is non-transferable and non-exclusive unless otherwise agreed.
Picture Partnership retains the right to use “The Products” for their portfolio, website, exhibitions, competitions, and promotional use unless a written exclusivity agreement is in place.
3. USAGE LICENCE
Usage is strictly limited to the agreed purposes.
Any usage not explicitly agreed upon will require additional licensing and may incur further charges.
“The Customer” may not modify, sell, or distribute “The Products” without written permission from Picture Partnership.
4. FEES AND EXPENSES
Fees will be outlined and agreed in advance.
Additional expenses including but not limited to studio hire, equipment rental, travel, accommodation, permits, props, assistants or location fees will be invoiced to “The Customer” where appropriate.
Expenses must be pre-approved by “The Customer”.
All quoted fees are exclusive of VAT where applicable.
5. PAYMENT TERMS
A non-refundable deposit may be required to secure a booking.
As stated in your Quotation or Invoice, Project Specification.
Late payments may incur a statutory interest charge of 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 and compensation fee based on the debt amount.
Picture Partnership reserves the right to withhold delivery of “The Products” until full payment is received.
6. CANCELLATION AND POSTPONEMENT
If “The Customer” cancels with less than 48hours notice, a cancellation fee of up to 50% of the agreed fee, together with any expenses incurred, minus the deposit, will apply
If “The Customer” postpones, all reasonable efforts should be made to reschedule. Postponements must be agreed in writing and are subject to availability.
Picture Partnership reserves the right to cancel or reschedule due to unforeseen circumstances including illness, equipment failure, or force majeure events.
7. CODE OF CONDUCT
“The Customer” and any individuals attending the session or event are expected to conduct themselves respectfully and responsibly at all times.
Any behaviour deemed inappropriate, illegal, abusive, threatening, or unsafe – whether directed at staff, participants, or property – may result in the immediate suspension or termination of services.
In such cases, no refunds will be issued, and Picture Partnership reserves the right to refuse future bookings.
8. CUSTOMER RESPONSIBILITIES
“The Customer” shall ensure all necessary permissions (e.g. model releases, property releases, permits) are in place prior to the session or event.
“The Customer” is responsible for the presence and punctuality of all attendees and required items. Picture Partnership is not liable for delays, disruptions and/or issues caused by unforeseen circumstances.
If attendees or required items are delayed for the session or event, any adjustments to the schedule, structure, or duration of the session will be made at the sole discretion of Picture Partnership. No additional time or compensation will be guaranteed as a result of such delays.
“The Customer” is responsible for ensuring that any individuals under the age of 18, vulnerable persons, or animals present during the session are accompanied and supervised at all times by a responsible adult or designated supervisor/carer, all safety requirements are met.
9. DELIVERY OF PRODUCTS
“The Products” will be delivered as agreed by Picture Partnership at the time of booking.
Picture Partnership is not responsible for archiving “The Products” beyond final delivery unless a specific archiving service is agreed.
10. COMPLAINTS AND REJECTIONS
Any complaints or requests for revisions must be submitted in writing within 48 hours of delivery. After this period, the delivered work will be considered accepted in full, and no further changes or objections will be accommodated.
11. LIMITATION OF LIABILITY
Picture Partnership shall not be liable for any indirect or consequential loss.
In any event, Picture Partnership’s total liability shall not exceed the total amount quoted for the session or event, minus the non-refundable deposit, paid by “The Customer” for the product and/or services.
Picture Partnership is not liable for failure to perform where performance is prevented or hindered due to reasons beyond our control.
12. PROMOTIONAL USE AND CREDIT
Picture Partnership retains the right to use “The Products” for self-promotion (e.g. website, social media, portfolio, competitions), unless otherwise agreed in writing.
“The Customer” agrees to provide a credit to Picture Partnership (e.g. “Photo by: Picture Partnership/[Photographer Name]”) where appropriate and practical, especially in editorial contexts.
13. GOVERNING LAW
This agreement shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. ENTIRE AGREEMENT
These Terms and Conditions constitute the entire agreement between Picture Partnership and “The Customer”.
15. AMENDMENTS
Picture Partnership reserves the right to amend these terms and conditions at any time. “The Customer” will be notified of such changes prior to their application.
No variation or amendment shall be valid unless agreed in writing and signed by both parties.
16. CONTACT DETAILS
For any inquiries or clarifications regarding these terms, please contact:
Picture Partnership
Phone: +44 (0)20 8656 4024
Email: [email protected]
